Spring Creek Drilling, LLC ("Spring Creek Drilling," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at springcreekdrilling.com (the "Site") and when you contact us about well drilling services, how we use that information, and the choices you have. By using the Site or submitting a request to us, you agree to the practices described below.
Information We Collect
We only collect information needed to respond to your inquiry and provide our services. This includes:
- Information you provide directly. When you submit a quote request, call or text us, or otherwise contact us, you may give us your name, phone number, email address, the property address or parcel number where you'd like a well drilled, and details about your project (such as intended use, access, and timing).
- Communications. Records of your messages, calls, and correspondence with us, so we can follow up and keep an accurate project history.
- Automatically collected information. Like most websites, our Site may automatically log technical information such as your IP address, browser type, device information, pages viewed, and referring pages. This is used for security and to understand how the Site is used.
We do not collect Social Security numbers, payment card numbers, or other sensitive financial information through this Site.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and prepare free estimates for well drilling work;
- Schedule site visits, drilling, and related project coordination;
- Communicate with you about your project, including by phone, text, or email;
- Handle permitting and reporting obligations associated with your well, where applicable;
- Maintain, secure, and improve the Site; and
- Comply with our legal and regulatory obligations.
How We Share Your Information
We do not sell or rent your personal information. We may share it only in these limited circumstances:
- Service providers. We use trusted third parties to operate our business — for example, our website host, form and customer-relationship (CRM) intake tools, email and messaging providers, and analytics services. Quote requests submitted through the Site are routed to our internal intake system so we can act on them. These providers may process your information only on our behalf.
- Referrals you ask for. Because we focus on well drilling, we sometimes recommend independent professionals for related work such as pump or pressure-tank installation. We will not share your contact details with them without your consent.
- Legal and regulatory. We may disclose information if required by law, to comply with permitting or well-reporting requirements (such as reporting to the Washington State Department of Ecology), or to protect our rights, safety, or property.
- Business transfers. If our business is sold or reorganized, information may be transferred as part of that transaction.
Cookies and Analytics
The Site may use cookies or similar technologies to remember preferences and measure traffic. You can set your browser to refuse cookies or alert you when they are used; some parts of the Site may not function as intended if you do. Any analytics we use is to understand aggregate Site usage, not to build advertising profiles.
Data Retention
We keep your information only as long as needed to respond to your inquiry, complete and document any work performed, and meet our legal, tax, and recordkeeping obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Data Security
We take reasonable measures to protect the information we hold against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may contact us at any time to ask what information we have about you, to correct it, or to request that we delete it, subject to records we are required to keep. You can also opt out of non-essential communications by telling us you no longer wish to be contacted. To make any of these requests, use the contact information below.
Children's Privacy
Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
Third-Party Links
The Site may link to other websites, such as government resources or referral partners. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or your information, contact us:
Spring Creek Drilling, LLC
Reardan, WA 99029
Phone/Text: (509) 319-4713
Email: springcreekdrilling@gmail.com